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Frequently Asked Questions

Everything you need to know about BiteSpaces.

For Space Owners

Is it really free to list my space?

Yes! BiteSpaces is 100% free for community organizations, schools, clubs, and associations. We only charge vendors a small booking fee when they successfully book a space.

What types of spaces can I list?

Any underutilized space with foot traffic: car parks, sports ovals, courtyards, hall entrances, or outdoor areas during events. Spaces should be accessible and suitable for mobile food vendors.

How much can I charge for my space?

You set your own rates based on location, foot traffic, and event size. Most spaces charge between $50-200 per day, depending on these factors.

Do I need permits or insurance?

Food vendors handle their own permits and insurance. However, check with your organization about any specific requirements or restrictions for your space.

How do I get paid?

Payments are processed securely through our platform. Funds are typically transferred within 2-3 business days after the event.

Is it free to sign up?

Yes! It's completely free for space owners to create an account and list their spaces. There are no upfront costs, monthly fees, or hidden charges. You only receive money when your space gets booked.

How do I manage my listings?

Your dashboard allows you to edit listing details, update pricing, add or remove photos, set availability dates, and pause or reactivate listings anytime. You have full control over your space information and can make changes whenever needed.

Need help getting started? Check out our interactive dashboard guide for step-by-step tutorials.

For Food Vendors

What's the booking fee?

Our pricing structure includes two components:

  • Booking fee (platform management): $5.90 or 8% of the space rental price, whichever is higher.
  • Transaction fee: 2.9% of the total amount, covering secure payment processing through Stripe.

Example: For a $120 space rental, you'd pay $9.60 booking fee (8% of $120) + transaction fee, ensuring transparent pricing with no hidden costs.

What do I need to bring?

Your mobile setup (food truck, cart, or van), all necessary permits, insurance, and food safety certifications. Some spaces may have power or water available.

Can I book recurring slots?

Yes! Simply use the calendar in the listing profile screen to book all the days you want. Some bookings may require approval by the space owner.

What if weather cancels my booking?

Our cancellation policy allows full refunds for weather-related cancellations made 24 hours before the event. Check individual space policies for specific terms.

How do I know about foot traffic?

Space listings include estimated foot traffic, typical event types, and peak times. You can also message space owners for more specific information.

How do I manage my bookings?

Your vendor dashboard shows all your bookings - past, current, and upcoming. You can view booking details, communicate with space owners, track payments, and manage cancellations all in one place.

Learn more: Visit our dashboard guide for detailed tutorials on booking management and finding spaces.

Is it free to sign up?

Yes! Creating a vendor account is completely free. You only pay booking fees when you successfully book and use a space - no upfront costs or monthly subscriptions.

Interactive Guides

Learn how to use BiteSpaces with our step-by-step visual guides

View Dashboard Guides

Interactive tutorials for both space owners and vendors

Still Have Questions?

Contact our support team at contact@bitespaces.com.au

We typically respond within 24 hours.